Update December 2022 Royal Mail Strikes
CWU member of Royal Mail staff are striking throughout November and December 2022. We are advised by Royal Mail of the amended latest posting dates as follows:
Standard Shipping Royal Mail 48 – 12th December 2022
Royal Mail Tracked 48 – 16th December 2022
Royal Mail Special Delivery – 21st December
However to give our customers further contingency we recommending not choosing Standard Shipping after 8th December and Tracked 48 after 12th December.
BACK ORDERS and SOLD OUT
All of our products are limited edition, and when they are showing as ‘sold out’ it means unfortunately we are not making any more of them, when they’re gone they’re gone.
Occasionally charts are unavailable because we are reprinting them and sometimes other products are unavailable because they are on order from suppliers. When this happens our website will show a status of ‘out of stock and available for backorder’ on the product page, along with the likely date of shipping on the product page. Your order confirmation email will show the product as a ‘back-order’. Any order which includes a backordered product will ship all items ordered together when the backordered product is in stock.
SHIPPING & RETURNS
We offer shipping via Royal Mail throughout the United Kingdom and to most international locations. Tide table charts and Sun charts are rolled and securely packed in a poster tube, which is a minimum of a Royal Mail medium parcel size
UK Shipping Options:
Standard Shipping Royal Mail 48 – £2.90 – Royal Mail aims to deliver within 3-4 working days (update 12th December 2022: we’re finding this is longer, allow at least 7-10+ working days) This is our cheapest method and is not tracked, we are not able to tell you where the parcel is once we have despatched. This method is not insured.
Royal Mail Tracked 48 – £4.35 – Royal Mail aims to deliver within 3-4 working days (Update 12th December 2022: we’re finding this is longer, allow at least 7+ working days) Includes fully tracked delivery (you will receive a Royal Mail tracking number upon dispatch), insurance for up to £100, SMS and E-Mail notifications.
Royal Mail Special Delivery – £7.99 – Delivery within 1-2 working days. This includes fully tracked delivery (you will receive a Royal Mail tracking number upon dispatch), insurance for up to £750, SMS and E-Mail notifications.
If you order on a weekday, we aim to despatch the next business day. If the order is early enough in the day, we may be able to despatch same day.
If you order on a Friday, Saturday or Sunday we aim to despatch on Monday (excluding Bank Holidays).
If you place your order with Special Delivery we will pack your order as a priority to ensure it is despatched same day for orders placed up to midday or next working day at the latest. If you order Tracked 48 or Standard Shipping your order will be packed in the order it is received.
We are now pleased to offer international shipping via Royal Mail International Tracked* please read the terms and conditions below.
Process to order internationally:
Please contact us at email@example.com with details of what you wish to purchase and we will send a PayPal payment request to your email address for the order plus the appropriate shipping rate. As a rough guide only, international shipping costs are estimated as follows:
1 Chart Only – £11.50
1 Chart & Hanger – £13.50
2 Charts & 2 Hangers – £15.50
World Zone 1 (Canada, South America, Africa, and South Asia – See RoyalMail.com for zone details)
1 Chart Only – £11.75
1 Chart & Hanger – £15.50
2 Charts & 2 Hangers – £20.50
World Zone 2 (Australia, New Zealand, Singapore – See RoyalMail.com for zone details)
1 Chart Only – £11.75
1 Chart & Hanger – £17.00
2 Charts & 2 Hangers – £23.00
World Zone 3 (USA – See RoyalMail.com for zone details)
1 Chart Only – £12.00
1 Chart & Hanger – £16.50
2 Charts & 2 Hangers – £22.00
**Not to be confused with International Tracked and Signed. No signature will be required.
International Delivery Terms and Conditions:
The customer placing the order is responsible for any tax, VAT or customs charges that may be incurred via international shipping. We will complete the appropriate customs declaration form. sharonlee.uk/beachofbrighton.com is not responsible for any additional tax or customs charge you may incur when receiving your international delivery.
Returns / Refunds:
If for any reason you decide you would rather not keep the product we will offer a full refund if you contact us within 14 days of receipt of your product. Your refund will be processed upon receiving the undamaged and resaleable product back. You are responsible for return shipping (for UK shipping we recommend Royal Mail 2nd class at approx £3.20 for a medium parcel), but we will refund outbound shipping.
If any of our products arrive damaged or defective, please take a picture of the damaged / defective product and get in touch with us at firstname.lastname@example.org and we will get things sorted as quickly as possible.