BACK ORDERS and SOLD OUT
All of our products are limited edition, and when they are showing as ‘sold out’ it means unfortunately we are not making any more of them, when they’re gone they’re gone.
Occasionally charts are unavailable because we are reprinting them and sometimes other products are unavailable because they are on order from suppliers. When this happens our website will show a status of ‘out of stock and available for backorder’ on the product page, along with the likely date of shipping on the product page. Your order confirmation email will show the product as a ‘back-order’. Any order which includes a backordered product will ship all items ordered together when the backordered product is in stock.
SHIPPING & RETURNS
We offer shipping via Royal Mail throughout the United Kingdom and to most international locations. We also offer DPD next day service for mainland UK. Tide table charts are rolled and securely packed in a poster tube, which is a minimum of a Royal Mail medium parcel size.
UK Shipping Options:
Standard Shipping Royal Mail 48 – £3.50 – Royal Mail aims to deliver within 3-4 working days. This is our cheapest method and is not tracked, we are not able to tell you where the parcel is once we have despatched. This method is not insured.
Royal Mail Tracked 48 – £4.75 – Royal Mail aims to deliver within 3-4 working days. Includes fully tracked delivery (you will receive a Royal Mail tracking number upon dispatch), insurance for up to £100, SMS and E-Mail notifications.
DPD Next Day Delivery – £6.00 – Normally delivered the next working day. Deliveries are not made on Saturday or Sunday. You can track your delivery via the DPD app. This delivery method is only for the mainland UK. If you use this method for Jersey/Guernsey or International Locations your shipping will be changed to Royal Mail and any price difference will be refunded.
Despatch:
If you order on a weekday, we aim to despatch the next business day. If the order is early enough in the day, we may be able to despatch same day.
If you order on a Friday, Saturday or Sunday we aim to despatch on Monday (excluding Bank Holidays).
If you place your order with DPD we will pack your order as a priority to ensure it is despatched same day for orders placed up to midday or next working day at the latest. If you order Tracked 48 or Standard Shipping your order will be packed in the order it is received.
International Shipping:
We are now pleased to offer international shipping via Royal Mail International Tracked* please read the terms and conditions below.
Process to order internationally:
Please contact us at hello@sharonlee.uk with details of what you wish to purchase and we will send a PayPal payment request to your email address for the order plus the appropriate shipping rate. As a rough guide only, international shipping costs are estimated as follows:
Europe:
1 Chart Only – £11.50
1 Chart & Hanger – £13.50
2 Charts & 2 Hangers – £15.50
World Zone 1 (Canada, South America, Africa, and South Asia – See RoyalMail.com for zone details)
1 Chart Only – £11.75
1 Chart & Hanger – £15.50
2 Charts & 2 Hangers – £20.50
World Zone 2 (Australia, New Zealand, Singapore – See RoyalMail.com for zone details)
1 Chart Only – £11.75
1 Chart & Hanger – £17.00
2 Charts & 2 Hangers – £23.00
World Zone 3 (USA – See RoyalMail.com for zone details)
1 Chart Only – £12.00
1 Chart & Hanger – £16.50
2 Charts & 2 Hangers – £22.00
**Not to be confused with International Tracked and Signed. No signature will be required.
International Delivery Terms and Conditions:
The customer placing the order is responsible for any tax, VAT or customs charges that may be incurred via international shipping. We will complete the appropriate customs declaration form. sharonlee.uk/beachofbrighton.com is not responsible for any additional tax or customs charge you may incur when receiving your international delivery.
Returns / Refunds:
If for any reason you decide you would rather not keep the product we will offer a full refund if you contact us within 14 days of receipt of your product. Your refund will be processed upon receiving the undamaged and resaleable product back. You are responsible for return shipping (for UK shipping we recommend Royal Mail 2nd class at approx £3.20 for a medium parcel), but we will refund outbound shipping.
If any of our products arrive damaged or defective, please take a picture of the damaged / defective product and get in touch with us at hello@sharonlee.uk and we will get things sorted as quickly as possible.
BACK ORDERS and SOLD OUT
All of our products are limited edition, and when they are showing as ‘sold out’ it means unfortunately we are not making any more of them, when they’re gone they’re gone.
Occasionally charts are unavailable because we are reprinting them and sometimes other products are unavailable because they are on order from suppliers. When this happens our website will show a status of ‘out of stock and available for backorder’ on the product page, along with the likely date of shipping on the product page. Your order confirmation email will show the product as a ‘back-order’. Any order which includes a backordered product will ship all items ordered together when the backordered product is in stock.
SHIPPING & RETURNS
We offer shipping via Royal Mail throughout the United Kingdom and to most international locations. We also offer DPD next day service for mainland UK. Tide table charts are rolled and securely packed in a poster tube, which is a minimum of a Royal Mail medium parcel size.
UK Shipping Options:
Standard Shipping Royal Mail 48 – £3.50 – Royal Mail aims to deliver within 3-4 working days. This is our cheapest method and is not tracked, we are not able to tell you where the parcel is once we have despatched. This method is not insured.
Royal Mail Tracked 48 – £4.75 – Royal Mail aims to deliver within 3-4 working days. Includes fully tracked delivery (you will receive a Royal Mail tracking number upon dispatch), insurance for up to £100, SMS and E-Mail notifications.
DPD Next Day Delivery – Delivery within 1-2 working days. This includes fully tracked delivery (you will receive a Royal Mail tracking number upon dispatch), insurance for up to £750, SMS and E-Mail notifications.
Despatch:
If you order on a weekday, we aim to despatch the next business day. If the order is early enough in the day, we may be able to despatch same day.
If you order on a Friday, Saturday or Sunday we aim to despatch on Monday (excluding Bank Holidays).
If you place your order with Special Delivery we will pack your order as a priority to ensure it is despatched same day for orders placed up to midday or next working day at the latest. If you order Tracked 48 or Standard Shipping your order will be packed in the order it is received.
International Shipping:
We are now pleased to offer international shipping via Royal Mail International Tracked* please read the terms and conditions below.
Process to order internationally:
Please contact us at hello@sharonlee.uk with details of what you wish to purchase and we will send a PayPal payment request to your email address for the order plus the appropriate shipping rate. As a rough guide only, international shipping costs are estimated as follows:
Europe:
1 Chart Only – £11.50
1 Chart & Hanger – £13.50
2 Charts & 2 Hangers – £15.50
World Zone 1 (Canada, South America, Africa, and South Asia – See RoyalMail.com for zone details)
1 Chart Only – £11.75
1 Chart & Hanger – £15.50
2 Charts & 2 Hangers – £20.50
World Zone 2 (Australia, New Zealand, Singapore – See RoyalMail.com for zone details)
1 Chart Only – £11.75
1 Chart & Hanger – £17.00
2 Charts & 2 Hangers – £23.00
World Zone 3 (USA – See RoyalMail.com for zone details)
1 Chart Only – £12.00
1 Chart & Hanger – £16.50
2 Charts & 2 Hangers – £22.00
**Not to be confused with International Tracked and Signed. No signature will be required.
International Delivery Terms and Conditions:
The customer placing the order is responsible for any tax, VAT or customs charges that may be incurred via international shipping. We will complete the appropriate customs declaration form. sharonlee.uk/beachofbrighton.com is not responsible for any additional tax or customs charge you may incur when receiving your international delivery.
Returns / Refunds:
If for any reason you decide you would rather not keep the product we will offer a full refund if you contact us within 14 days of receipt of your product. Your refund will be processed upon receiving the undamaged and resaleable product back. You are responsible for return shipping (for UK shipping we recommend Royal Mail 2nd class at approx £3.20 for a medium parcel), but we will refund outbound shipping.
If any of our products arrive damaged or defective, please take a picture of the damaged / defective product and get in touch with us at hello@sharonlee.uk and we will get things sorted as quickly as possible.